Downtown is one of Jacksonville's safest neighborhoods, but safety is everybody's concern. Help take responsibility for your personal safety with the information provided below.

PDF Downtown Safety Paper | Download PDF


Safety Tips:


  • Pay attention, stay alert and be aware of your surroundings.

    Did you know?

    Downtown is part of the Riverfront Enhancement Area, where it is illegal to panhandle and sleep on public property.
    If you are panhandled or witness nuisance activity, report it to the Jacksonville Sheriff's Office at 904.630.0500.
  • Project a confident image, and walk with a purpose.
  • Carry your handbag in front, close to your body, and never leave it in the car, even if you'll only be gone a few minutes.
  • Never "flash your cash" or carry a wallet that openly displays cash or credit cards.
  • Walk in well-traveled and well-lit places, especially at night. Report burned-out street lights here. Other unsafe conditions, such as broken sidewalks or unsecured vacant buildings, should be reported to 904.630.CITY(2489) or by submitting a Care Complaint (click green "Create Issue" icon at left).
  • Always lock your car, and take your keys with you. Use a mobile phone app, such as G-Park or iParked, to help you remember where you parked.
  • Store all items in your vehicle out of sight, including everything from valuables to spare change.
  • Scan for potential problems. Cross the street or change direction if you feel unsafe.
  • Remove name and security badges upon leaving your meeting site or office.
  • Never give money to panhandlers. For other ways to help, please check out our social services directory for volunteer opportunities.
  • Report suspicious behavior to the Jacksonville Sheriff's Office at 904.630.0500. Call 911 if it is an emergency requiring immediate response.
  • If you're working late, call a Downtown Ambassador for an escort at 904.465.7980.


Helpful phone numbers:


Safety escorts*

Downtown Ambassadors



Jacksonville Sheriff's Office



Jacksonville Sheriff's Office


Homeless Outreach Assistance


904.394.8091 (limited hours)

Safety hazards

City of Jacksonville CARE


(*During normal operating hours. Downtown Ambassadors are available to assist you Monday - Wednesday: 7 a.m. - 7 p.m.; Thursday - Saturday: 7 a.m. - midnight; Sunday: 8 a.m. - 4:30 p.m. Ambassador hours may vary occasionally due to special events.)


Sign up for DVI's Downtown Information and Safety Network e-newsletter here.


Contact Us

  • Downtown Vision, Inc
  • 214 N. Hogan St.
  • Suite 120
  • Jacksonville, FL 32202