Die-hard Michigan Wolverines fan. Foodie. Loves roller-coasters, movies and, of course, grabbing drinks any night of the week at Dos Gatos. This only scratches the surface of how to describe a Downtown Ambassador familiar to so many – Ambassador Michael.
Always equipped with a friendly greeting and fun story to tell, Mike has enjoyed six years as a Downtown Ambassador, including winning the hospitality industry’s prestigious ROSE Award. “I thought it would be an exciting job to help people out,” he said. “I love making people smile after I’ve helped them.”
And he’s done just that. With those several years under his belt, Mike has plenty of great Downtown memories share. Here are some of his most memorable Ambassador moments to date:
- He’s brightened days.
On a walk through Hemming Plaza one day, he came across an older woman who said she was having a bad day. One of her shoes broke, and she didn’t know what to do. Mike took her shoe over to Gus’s, and the shop fixed it on the spot for free. Mike said the woman was so thankful when he delivered her now-repaired shoe back to her in the Plaza. - He’s helped thwart crime.
Last year, he pursued at a safe distance a suspected robber who took cash from a Downtown cafe. He’s also helped apprehend purse snatchers and return several missing cell phones. - He’s lent a helping hand.
About once a week, Mike or Ambassador Lydia helps escort a blind man to his desired Downtown destinations, making sure the gentleman gets safely back on his bus following his errands. - He’s kept watch.
When a hot dog vendor or other street vendor needs a bathroom break or quick cash run to a bank, Mike stands watch until the vendor returns to his/her cart. - He’s helped people find their way.
About twice a week, he assists Downtown visitors find their cars, whether the vehicles are street-parked or in a garage or lot. - He’s welcomed new Downtowners.
One of his favorite memories, he said, was welcoming and introducing EverBank and C2C Solutions employees to Downtown when the companies moved to the urban core.
Want to meet Mike yourself? Take a stroll Downtown any weekday for dining, shopping or events, and you’re sure to run into him wearing his signature orange Ambassador shirt and smile. For more information on DVI’s Downtown Ambassador Program, visit our informational webpage, which includes contact information and hours of operation.