Downtown Ambassador Operations Office


Our Downtown Ambassadors provide extra eyes and ears on the street seven days a week. We work closely with the City of Jacksonville to clean and maintain our public realm and to report safety violations. We work closely with the Jacksonville Sheriff’s Office to report nuisance and criminal activity. And, as Downtown’s hospitality team, we work with local businesses, attractions and Visit Jacksonville to make DTJax a more friendly and welcoming place.


Monday - Wednesday: 7 a.m. - 7 p.m.
Thursday - Friday: 7 a.m. - 8:30 p.m.
Saturday: 8 a.m. - 8:30 p.m.
Sunday: 8 a.m. - 4:30 p.m.